![Designing an E-Commerce Loyalty Program to Increase Retention and Sales](https://aws.customerparadigm.com/wp-content/uploads/2017/08/LoyaltyProgram_Header-1080x361.jpg)
![Designing an E-Commerce Loyalty Program to Increase Retention and Sales](https://aws.customerparadigm.com/wp-content/uploads/2017/08/LoyaltyProgram_Header-1080x361.jpg)
![Building Trust & Connection: The Importance of Your About Us Page](https://aws.customerparadigm.com/wp-content/uploads/2017/08/AboutUs_Header-1080x450.jpg)
Building Trust & Connection: The Importance of Your About Us Page
There are a lot of different elements to create and optimize when building your e-commerce store. When you’ve invested hours of hard work into uploading products, creating categories, planning your shipping processes and so much more – it can be easy to let something...![4 Simple Ways to Eliminate Customer Complaints Before They Happen](https://aws.customerparadigm.com/wp-content/uploads/2017/08/CustomerComplaints_Header-1080x450.jpg)
4 Simple Ways to Eliminate Customer Complaints Before They Happen
If you are running a business, whether a Magento e-commerce site or a traditional brick and mortar store – chances are at some point you are going to receive a complaint. Even if you have the most streamlined processes, award winning customer service, and highest caliber products – inevitably someone will be unhappy at some point. Learn how to prevent customer complaints before they happen.
![Make Money: Remember to Manage the Product’s Perceived Value!](https://aws.customerparadigm.com/wp-content/uploads/2017/08/valueperception_header-1080x450.jpg)
Make Money: Remember to Manage the Product’s Perceived Value!
Learn how to make more money by managing your products perceived value and strategies to increase your perceived value on your Magento e-commerce store.
![Experiencing Low Customer Retention? Optimize the Post-Purchase Experience](https://aws.customerparadigm.com/wp-content/uploads/2017/07/PostPurchase_Header-1080x450.jpg)
Experiencing Low Customer Retention? Optimize the Post-Purchase Experience
One of the best ways to increase repeat business to your Magento store is to optimize your post-purchase experience. Simply put – fail to meet customer’s post-purchase expectations and lose your shot at customer retention. Learn how to create a post-purchase experience that will keep customers engaged and coming back for more.
![Is Your Return Policy Building Trust and Increasing Conversions?](https://aws.customerparadigm.com/wp-content/uploads/2017/07/returnpolicu_header-1080x358.jpg)
Is Your Return Policy Building Trust and Increasing Conversions?
Handling returns properly can ensure customers continue shopping with your business in the future. When you are building a brand it is key to make sure you leave a good impression with your customers – so how do you craft the perfect return policy?