EMERGENCY MAGENTO SUPPORT 
We’re here to help and to make it easy. (And to make sure the code works)
U.S. Based
No overseas outsourcing. We speak English, work during normal US business hours and respond quickly.
Certified magento Developers
We have worked on hundreds of eCommerce systems that process tens of thousands of transactions per day. We know the best practices for working on high-volume, live production systems (as well as low-volume basic Magento systems).
Low prices for Magento Developers
Our prices are low, but our quality and customer service is high. Unlike other web development agencies we also offer firm quotes for your project, so you know what to expect when you receive your bill.
Small Projects are Okay
We work with small 1-2 person companies, as well as some of the largest corporations in the world. We know you might want to test out our team first, before you commit to a larger project. And we’re okay with that. We have no minimums for working with us.
Bug Free Code
Our programmers write bug-free code that works! Wwe have a dedicated team of testers to ensure that the delivered Magento Programming works as requested.
Direct Access to a Magento Developer
You’ll get the name, email address and direct phone number of your Project Manager and Developer that is in charge of your Magento eCommerce project. Our Project Managers keep you apprised of your project’s budget and progress, and also ensure that your needs as a client are met exactly.
We Answer the Phone and Emails
We know that this shouldn’t be something we have to mention, but we do pride ourselves on our ability to have a real person answer the phone during our business hours, and we make sure to respond to all email requests promptly.
Open Office Format
We work together in an open-desk office in Boulder, Colorado. What this means is that if someone has a specific question about a Magento eCommerce programming task, they can ask anyone else very easily.
Website for 3M’s Sustainability Department, aligned with 3M’s corporate Web standards.
Microsite for Xcel Energy, the 4th largest power company in the United States, teaching energy conservation for teachers, students and other constituencies.
Travelocity is a leader in online travel and for the last sixteen years has guided travelers to affordable and convenient flights, hotels, vacation packages cruises and car rentals.. Their partner, Mizco International, Inc. (“we”, “us”) came to Customer Paradigm wanting to create a eCommerce travel accessory shop with full functionality from search features to payment methods. The site, which is owned and operated by Mizco under license from Travelocity, LLC (“Travelocity”) continues to provide thousands of savings to travelers all over the world.
How we work:
Our Emergency Magento Support Process
Our refined process is designed to produce results, and make working with us as painless as possible.
- 1. Access Information & Content
We need to make sure that we have access to your site, including FTP, SSH, control panel, database access and other access, in order for us to begin the project and fix your site.
- 2. Quick Code Review
We run a quick code review file on your site (once we have access), and this tells us within moments what version of Magento you’re running, what core files have been modified, and what extensions are installed. This allows us to get a quick baseline of your system, so that we can attack the problem quickly. - 3. Troubleshooting / Fixing / Programming
The process begins by using common log files, troubleshooting protocols and our internal Magento checklist to comb through the system and determine what’s wrong. In some cases, a fix may be as simple as disabling error reporting, or making sure there is enough disk space on the site. - 4. Site Review & Testing
Once we think the site is fixed, we put your website through a 30-step quality assurance process, to make sure that your site will function properly for a typical Web user. We test items including SSL security, page load time, contact form submission, checkout cart functionality and other items.
Problems We Solve:
- Making it easy for customers to find you via Google and other search engines.
- Helping you keep in touch with your past customers and prospects via cost-effective personalized email.
- Designing websites that creates a positive, trusted impression for an organization.
- Guiding prospects effortlessly through a sales funnel, using a six-step process to build trust and develop a relationship.
- Keeping a website up-to-date with fresh content, professional images, video, podcasts and blogs.
- Allowing an organization to easily update their website without any special training or software.
- Making it as easy as possible for customers to make purchases on an eCommerce site.
- Speeding up slowwwww sites.
About Customer Paradigm
Customer Paradigm is an award-winning, Colorado-based interactive agency with clients throughout the United States, Canada, Europe and Asia. Our customer-centric approach allows us to internalize our client’s vision for their organization and design websites and print marketing that gets results.
In order to best serve our clients, we developed our own project management system that makes sure all projects are done on time, on budget and to your satisfaction. With more than seven thousand successfully completed projects since 2002, we strive to make working with us easy, fun and affordable. Our team is always available via phone or email, and you’ll have direct access to a dedicated project manager.
Our work focuses on three areas:
1. Acquire (Get new customers)
- Search Engine Optimization
- Search Advertising
- Conversion Rate Optimization
- Trade Show Marketing
- Social Media
- Microsites
2. Retain (Keep existing customers)
- Permission-based Email Marketing
- Direct Mail Marketing
- Social Media
3. Interact (Create a compelling customer experience)
- Website Design & Development
- Magento eCommerce
- WordPress Content Management
- Custom Application Development
- Professional Photography & Video
Our work includes Website development for 3M, microsites for Xcel Energy and marketing campaigns for the Four Seasons, BP, Shell Global Solutions and Genetech.
From continuing medical education courses and e-newsletters for Johns’ Hopkins University, to trade show marketing / mini-CRM systems for Genetech, to secure remote imaging software and website development for the Greeley Medical center, we understand the specific challenges and opportunities faced by a wide variety of industries.
We’ve done privacy consulting work for Merck, McGraw Hill, Lillian Vernon, and Starwood Hotels. We understand the challenges a regulated industry faces when it comes to the collection, use, storage and access to sensitive, personally-identifiable information on their websites across the U.S. and abroad.
We’ve built eCommerce systems for Travelocity, helped AAMCO Colorado achieve top search engine optimization results, and created microsites for Go To Meeting’s Citrix. Clothing retailer Fresh Produce relies on Customer Paradigm for custom Magento eCommerce programming. The San Francisco Soup Company leverages Customer Paradigm’s cross platform expertise in an integrated mobile optimized system and daily email marketing campaigns.
Our Search Engine Optimization (SEO) efforts helped news organizations find local religious leader, Rabbi Jamie Korngold and cover her program in The Wall Street Journal, USA Today, AP, Ski Magazine, CBS News and more. This intense media interest sparked a book offer from Doubleday Religion, who published Rabbi Korngold’s first best-selling book, God in the Wilderness (www.GodintheWilderness.com).
In the sustainability realm, Pfizer, 3M and Intel are the first users of a manufacturer-based sustainable development software planning tool we’ve developed for the Global Environmental Management Initiative (GEMI) organization. We’ve also recently redesigned the sustainability section of the 3M Website site for 3M.
About Customer Paradigm
Customer Paradigm is an award-winning, Colorado-based interactive agency with clients throughout the United States, Canada, Europe and Asia. Our customer-centric approach allows us to internalize our client’s vision for their organization and design websites and print marketing that gets results.
In order to best serve our clients, we developed our own project management system that makes sure all projects are done on time, on budget and to your satisfaction. With more than seven thousand successfully completed projects since 2002, we strive to make working with us easy, fun and affordable. Our team is always available via phone or email, and you’ll have direct access to a dedicated project manager.
Our work focuses on three areas:
1. Acquire (Get new customers)
- Search Engine Optimization
- Search Advertising
- Conversion Rate Optimization
- Trade Show Marketing
- Social Media
- Microsites
2. Retain (Keep existing customers)
- Permission-based Email Marketing
- Direct Mail Marketing
- Social Media
3. Interact (Create a compelling customer experience)
- Website Design & Development
- Magento eCommerce
- WordPress Content Management
- Custom Application Development
- Professional Photography & Video
Our work includes Website development for 3M, microsites for Xcel Energy and marketing campaigns for the Four Seasons, BP, Shell Global Solutions and Genetech.
From continuing medical education courses and e-newsletters for Johns’ Hopkins University, to trade show marketing / mini-CRM systems for Genetech, to secure remote imaging software and website development for the Greeley Medical center, we understand the specific challenges and opportunities faced by a wide variety of industries.
We’ve done privacy consulting work for Merck, McGraw Hill, Lillian Vernon, and Starwood Hotels. We understand the challenges a regulated industry faces when it comes to the collection, use, storage and access to sensitive, personally-identifiable information on their websites across the U.S. and abroad.
We’ve built eCommerce systems for Travelocity, helped AAMCO Colorado achieve top search engine optimization results, and created microsites for Go To Meeting’s Citrix. Clothing retailer Fresh Produce relies on Customer Paradigm for custom Magento eCommerce programming. The San Francisco Soup Company leverages Customer Paradigm’s cross platform expertise in an integrated mobile optimized system and daily email marketing campaigns.
Our Search Engine Optimization (SEO) efforts helped news organizations find local religious leader, Rabbi Jamie Korngold and cover her program in The Wall Street Journal, USA Today, AP, Ski Magazine, CBS News and more. This intense media interest sparked a book offer from Doubleday Religion, who published Rabbi Korngold’s first best-selling book, God in the Wilderness (www.GodintheWilderness.com).
In the sustainability realm, Pfizer, 3M and Intel are the first users of a manufacturer-based sustainable development software planning tool we’ve developed for the Global Environmental Management Initiative (GEMI) organization. We’ve also recently redesigned the sustainability section of the 3M Website site for 3M.
More On Internet Marketing with Customer Paradigm
What are some of the things we do to help you get better rankings, more traffic, and more sales?
We would love to talk to you about your online marketing goals.
Please give us a call at 303-473-4400 or contact us to speak with a real person now.
- Cost per click/cost per impression advertising
- Email marketing
- Website development and copywriting for SEO
- Inbound marketing
- Social media marketing
- Conversion rate optimization
- RDFa microtagging
- Local search optimization
Whether you have a small Magento Developer project with 1-2 hours of work, need a Magento Developer to troubleshoot an existing Magento site, or need a shopping cart website system that integrates with a complex, customized CRM or ERP system, Customer Paradigm’s team of Magento Developers can help make your website generate results.
